Make an un-enrolled payment
1. Access E-Bill Express through a link on the website or enter the URL into a browser.
2. Enter
your Customer ID and Customer Type
3. Click ‘Pay Now’
4. Add a Payment Method below the Payment Amount field by completing the bank account and agreeing to the debit authorization – Click ‘Add’
5. Click ‘Continue to Payment’
6. Click ‘By checking this box,..’ to agree with the Terms and Conditions
7. Click ‘Make Payment’
8. Click ‘Log Out’
Make a
payment and enroll in E-Bill Express Quick Pay
1. Access E-Bill Express through a link on the website or enter the URL into a browser.
2. Enter your Customer ID and Customer Type
3. Click ‘Pay Now’
4. Add a Payment Method below the Payment Amount field by completing the bank account or credit card information and agreeing to the debit authorization – Click ‘Add’
5. Click ‘Continue to Payment’
6. Click ‘By checking this box,..’ to agree with the Terms and Conditions
7. Click ‘Make Payment’
8. Click ‘Enroll With Your Current Information’ if you like to enroll. (If you do not wish to enroll, click ‘Log Out’.)
9. Enter information in required fields. Click ‘Continue to Login & Payment’.
10. Choose Login ID, Password, select security image and label, select security questions and fill in answers. Click ‘Continue to Terms of Service’.
11. Click check box to agree to Terms of Service and click ‘Continue to Billing and Payment’.
12. Enter any outstanding required information, click checkbox for debit authorization.
13. Click ‘Finish Enrollment’
14. Go to your email account and open the email just sent to you. Click on the ‘Activate’ button or hyperlink.
NOTE: Your access is not activated until you click on the ‘Activate’ button and you will not be able to make payments
Forgot Login ID
1. On the Welcome page, click on ‘Forgot Login ID’ in the Login column.
2. Enter your account number and email address used during enrollment and click ‘Send Login ID’
3. An email will be sent to your email address with your login ID.
Forgot Password
1. On the Welcome page, click ‘Password Help?’
2. Enter your Login ID and email address used during enrollment and click ‘Send My Password’.
3. An email will be sent to you with a temporary password.
4. Enter your Login ID and copy and paste the temporary password from your email into the Password field on the Welcome page and click ‘Login’.
5. On the next page, paste the same temporary password into the ‘Old Password’ field and enter a new password in the ‘New Password’ fields.
6. Answer the security questions and click ‘Submit’
Locked Out
1. The password is case sensitive. If you enter your password incorrectly three times, the system will lock you out.
2. Click on ‘Contact Us’ on the bottom of the Welcome page for contact information and ask your biller to unlock you. You do not have to change your password unless you cannot remember it.