Wells Fargo Bank E-Bill Express Privacy Notice

Effective Date: January 17, 2018

 

Wells Fargo/We are committed to protecting customer privacy and safeguarding personal information. This Privacy Notice (“Notice”) applies to the E-Bill Express website, online and mobile services (“Site”) that display or link to this Notice. We have prepared this Notice to inform you how we collect and use any personal information in connection with your use of this Site. 

 

INFORMATION WE COLLECT

We may collect the following personal information:

·         Information establishing identity or contact information, such as name, address, phone number, and email address; and

·         Financial information related to transactions conducted on this Site.

We may also collect other non-personal information such as:

·         Cookies (small text files placed on your device’s hard drive) or other similar technologies that collect non-personal information; and

·         Device information such as IP addresses, device identifiers, and other technical information.

Although you are not required to accept cookies to use the Site, and may set your Internet browser to reject cookies, doing so may limit Site functionality.   For example, cookies and other automatically collected device information may be used to store user settings, authenticate users, and protect against fraud.

 

USE OF YOUR INFORMATION 

We may use information collected from this Site for the following purposes:

·         To provide the Services you requested and respond to your inquiries;

·         To facilitate your use of the Site – for instance, to permit you to request and download documents;

·         To confirm your identity and help keep your transactions secure;

·         To measure effectiveness and generally improve the Site and our services;

·         To manage our risks and operations; and

·         For other legitimate purposes required or permitted by applicable law.

We do not use personal information for purposes other than as outlined in this Notice unless we have consent or are otherwise required or permitted to do so.  You may withdraw consent for us to use your information by discontinuing use of this Site and un-enrolling with E-Bill Express, subject to our right to continue to use personal information as otherwise permitted or required by law.

 

HOW WE SHARE INFORMATION

We may share personal information with:

·         Direct or indirect subsidiaries, affiliates, incorporated and unincorporated divisions of operating units (collectively, “Affiliates”);

·         Third party contractors, service providers, vendors, distributors, or business partners (collectively, “Third Party Partners”);

·         Federal and state regulators;

·         Nonaffiliated third parties in response to a subpoena, warrant, court order, or as otherwise required or permitted by applicable laws and regulations; and/or

·         As otherwise permitted or directed by you.

We may disclose personal information to the above-mentioned persons: for routine business purposes (e.g., account maintenance and Site support), to help facilitate a transaction at your request, and as otherwise required or permitted by law.  You may not opt out of this sharing.

 

SAFEGUARDING INFORMATION

We take reasonable and appropriate physical, administrative, and technical measures to prevent against loss, misuse, unauthorized access, disclosure, alteration, or destruction of personal information.  We limit access to personal information to those who have a business reason to know in order to perform activities consistent with this Notice.  We remind you that no security measures are perfect. We cannot guarantee or warrant the security of the information you provide to us.

 

LINKS TO OTHER SITES

This Site may contain links to third party web sites, including those operated by our Trusted Third Parties.   Once you leave this Site, you are subject to the privacy notices (if any) for those other sites.  We are not responsible for the content, security, or privacy practices employed by any other site. 

 

CHILDREN UNDER 13

This Site is not intended for persons under 13 years of age.  We do not knowingly solicit or collect Personal Information from, or knowingly market our products or services to, children less than 13 years of age.    

 

CUSTOMER INQUIRIES

Please direct all requests related to personal information correction, use, complaints, or any questions regarding this notice to Wells Fargo Bank: 877-562-3840.

 

MODIFICATIONS

This Notice may be modified as a result of amendments to the law or regulations or due to other reasons.  We encourage you to visit this page periodically to review our current Notice so that you will know what information we gather and how we may use that information.  If we update this Notice, we will revise the “Effective Date” posted at the top of this Notice.   Any updates to this Notice become effective when we post the updates to this Site.  Your use of the Site following the update to the Notice means you accept the updated Notice.