Q:
How am I billed for this service?
A: There is no cost for using this payment site.
Q:
When is the money for the payment drawn from my bank account?
A: The funds for the payment are debited from your
account on the scheduled payment date. Keep in mind that you should always have
funds available to cover the payment on that date.
Q: How can I
confirm that a payment has been made?
A: You can check to see if the funds have been drawn from your bank
account, or you can call the customer care department to confirm they received
and credited the payment.
Q: How do I cancel
this payment service?
A: To cancel you need to contact the
Milestone customer care department. Click the “Contact Milestone” hyperlink at
the bottom of the E-Bill Express web page for contact information.
Q: How do I access
the site?
A: Enter your reference number and
re-enter it a second time in the appropriate field and click Pay Now.
Q: What do I
complete on the Home page?
·
Enter your name in the ‘Customer Name’ field
·
Enter your telephone number in’ Primary Telephone
Number’
·
Enter you email address in ‘Primary Email Address’
·
Enter the amount you wish to pay in the ‘Payment
Amount’ field
·
Select appropriate choice
in the Invoice Type drop down box
o
If you select OTHER,
add any message by clicking on the pen and paper icon
·
Click ‘Add a Payment Method’ and follow the prompts to
add credit card or bank account information
·
Enter your Invoice number in ‘Invoice Number’ field
·
Click ‘Continue to Payment’
·
On the next screen, verify all information and click
to agree to the terms and conditions
·
Click ‘Make Payment’
·
A confirmation screen will display at which point you
can log out
·
The confirmation will also be emailed to you