E-BILL FAQs

HOW AM I BILLED FOR THIS SERVICE?

You aren’t! And you won’t be. There is no cost for paying electronically and/or utilizing this site.

WHEN IS THE MONEY FOR OUR PAYMENT DRAWN FROM OUR BANK ACCOUNT?

The funds for the payment are debited from your account on the scheduled payment date. You should always have funds in the account available to cover the payment on that date.

HOW CAN I CONFIRM THE PAYMENT HAS BEEN MADE?

You can check to see if the funds have been drawn from your entity’s bank account, or you can call your ICAP representative to inquire when your payment has been received.

WHAT IF WE DECIDE WE NO LONGER WANT TO PAY ONLINE? HOW DO WE CANCEL THIS SERVICE?

Simply contact your ICAP representative and let them know you’d like to cancel electronic payments for your member entity. We’ll take care of the rest!

HOW DO I ACCESS THE SITE?

Enter your member number in the appropriate fields, then click “Pay Now.” It’s that easy!

WHAT SHOULD I DO ON THE HOMEPAGE?

Complete all requested fields with the appropriate member information, and enter the dollar amount you wish to pay. Then select the appropriate choice from the drop-down box, add a message (if desired), and click “Add a Payment Method.” Here, you’ll be able to enter the necessary bank account information.

Once complete, click ‘Continue to Payment.’ Verify the information listed is correct, agree to the terms and conditions, and click “Make Payment.” Once the payment has processed, a confirmation screen will appear and an email indicating the same will deploy to the email address designated. It’s that simple - you’re done!